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This page is informational and does not constitute legal advice. Your order form and Terms of Service govern the relationship. For formal security questionnaires or Data Processing Agreements (DPAs), contact support@elarislabs.ai or your enterprise representative.

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How does ElarisLabs protect account and workspace data?

Account authentication is handled via secure auth — email/password or OAuth. Workspace and brand data are isolated with role-based access controls (RBAC). Users only see brands and projects they have been granted access to within their workspace.
API keys (elx_live_...) are secrets. Treat them like passwords:
  • Never commit them to git or paste them in public channels.
  • Rotate a key immediately if it is exposed.
  • Each key is scoped to one brand. Compromise of one key does not expose other brands.
  • Set spend caps to limit blast radius from accidental or unauthorized use.
Connect only the social platform permissions you need for Scheduler. ElarisLabs requests scoped publish permissions, not full account access. You can disconnect accounts at any time from the Connect settings.

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Who owns the outputs and uploaded assets?

Brand assets you upload — logos, fonts, product images — remain your materials. ElarisLabs uses them to fulfill your generation requests and does not use them to train models or share them outside your workspace.
Generated outputs (images, videos, audio) are provided for your marketing use subject to your plan agreement. Review the specific terms in your order form for commercial-use rights and any platform-specific constraints.
You are responsible for the prompts you submit, the assets you upload, and compliance with third-party platform policies (Meta, TikTok, YouTube, etc.). Do not submit prompts or assets that violate platform policies or applicable law.
ElarisLabs routes generation requests to underlying model providers (e.g. image, video, audio model vendors). Review each model provider’s terms for any commercial-use constraints specific to that model. The list_models tool surfaces available models; check provider documentation for usage restrictions on models your campaigns rely on.
For security questionnaires, DPAs, SOC 2 documentation, or enterprise compliance reviews, contact support@elarislabs.ai or reach out to your enterprise representative directly.